Wired Headsets. Plantronics Blackwire Plantronics HW Sennheiser SH Sennheiser SC Sennheiser CC VXi Passport 10 V Monaural. VXi Passport 21 V Binaural. Crystel Binaural.
Crystel Monaural. Accutone TM Monaural. Accutone TB Binaural. Bluetooth Headsets. Plantronics Voyager Legend Bluetooth. Plantronics Marque 2 M Bluetooth. Jabra Supreme Bluetooth Headset. Joined Apr 23, Messages This has been discussed before. They are unfortunately not in the wrong here. When you took out the deal on the first phone, it was clearly stated that is was for 24 months. Why would you think it would fall away if you upgrade again? You still have the pay off the first phone, because you received it back then They do not structure the handset installments over any period other than 24 months, because they cannot predict that you WILL upgrade in 20 or 21 or 22 months' time Now that you know how it works, learn from it and do the next upgrade in month 24, if you don't want to pay two installments simultaneously.
So then by that same token they should only charge me for my new handset for 24 months until april instead of june contract end date? Last edited: Apr 14, So then by that same token they should only charge me for my new handset until april instead of june contract end date?
Joined Feb 4, Messages If you do an upgrade in store there is a part of the new contract with how much is still owed on the previous handset. I did an upgrade yesterday and had to initial. Kick up a fuss and they'll probably add it to the online process. Or maybe not. Lupus Honorary Master. Joined Apr 25, Messages 39, Yes it's been this way for quite sometime, since the phone is not actually really apart of the contract anymore.
Now the contract is for say R a month while the phone is R a month. The contract can be "upgraded" but the device still needs to be paid off. StrontiumDog Honorary Master. Joined Sep 2, Messages 10, OP, same happened to me, your amounts and dates match mine to a tee except my new handset charge is R odd. I was only made aware of the dual charge when fetching the new phone the day after ordering the upgrade. This remains to be see, when I get next month's bill. Joined Oct 1, Messages 57, Joined Nov 21, Messages 4, I was definitely informed when upgrading over the phone.
AstroTurf said:. Very sure op was informed but was just not paying attention. Dude, I read through things numerous times before I sign or click on anything I read all terms and conditions thoroughly. So you can have your opinion, but I was paying a hell of a lot of attention, and when upgrading online they do not mention the dual handset fee at all.
By the way, because they have realized this, they've removed the fee from my account. In the past, for years, even decades, it didn't work like that There wasn't a separate device fee even. You could upgrade your contract 3 months early and you just paid the contract price for the next 21 months and then rinse and repeat. So it changed when the regulations changed and they started showing a separate handset fee. Did Vodacom run any advertising campaign about this change or send a letter to all current and former customers expressly about this?
I don't think they did, you are free to proof me wrong and then the OP is unobservant.
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